Providing compassionate and individualized care to every patient…

We are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment. We are proud to have many staff members that have been part of Family Orthodontic Care for over a decade. Our staff is trained and skilled, and we strive to provide energetic and fun-loving service to each patient. All of our treatment coordinators are trained dental assistants. This dual-training assures that our patients questions can be answered quickly and knowledgeably. All of our staff participates in ongoing continuing education such as OSHA updates, CPR certification and seminars on new techniques and materials.

Our staff includes:

jim James – (Administrative Assistant)  Hello my name is Jim.  I have worked at Family Orthodontic Care for 8 years and have worked in the healthcare field for 15 years.  If you ever have an issue that I can help you with please let me know.  I love to help all of our families.  When I'm not at Family Orthodontic Care, I enjoy camping with my wife and daughter.  I also work on a race car with my father and travel all over the east coast.


Heather Heather– (Orthodontic & Administrative Assistant)  Hi, I'm Heather!  I have been a team member here at Family Orthodontic Care for 18 years.  I am dual-trained as a treatment coordinator and orthodontic assistant. I graduated from the Huntington Institute in 1997. With each passing year, my passion for being an orthodontic assistant grows stronger.  The relationship that develops with the patient over the course of treatment is very special to me.  Outside of work I am a mother of 4.  I enjoy spending quality time with my children.  I like going for walks and enjoy the outdoors, and a good book when I can find time to read.


wendy Wendy – (Financial Coordinator)  Hello, I'm Wendy!  I work as the financial coordinator, and feel honored to be part of the team here at Family Orthodontic Care!  Our doctors and staff are very kind and caring people who always treat each patient's individual needs; as we are all unique.  I have worked in healthcare finances for the past 31 years, the last 13 here at Family Orthodontic Care.  I am here to answer your financial questions and assist you with your financial needs.  If you have insurance with orthodontic benefits, I submit claims in order for you to receive your orthodontic benefits.  When I am not in the office, I love to bake, practice spiritual mediumship, and most importantly, spend time with my family!


JuneJune – (Orthodontic Assistant)  Hi, I'm June!  I've been working in the orthodontic field for over 26 years.  I started out as a patient getting braces in an orthodontic office, and ended up working at that office for many years.  This is how I grew to love orthodonture.  I have been working as an orthodontic assistant here at Family Orthodontic Care since 2003.  I chose working in this special field of dentistry because I enjoy seeing the amazing changes in each patients treatment.  Outside the office, I am a mother of two college-aged children. My passion is baking!  I am often asked to bake my cakes for special occasions whether it be birthdays, weddings, or graduations. I also enjoy walking my dogs, Oscar and Lyla Grace, and still being a soccer mom! I look forward to working with you and your family during your orthodontic treatment!


Hwajin Hwa-Jin – (Orthodontic Assistant) Hi, My name is Lee and Family Orthodontic Care is a wide-spread, caring and compassionate group of professionals. We look to satisfy each and every age group and are proud to be the impact in their life. I graduated from Huntington Institute in Norwich and completed my externship here at Family Orthodontic Care. I have been working at Family Orthodontic Care for 10 years, and I have developed a second family with my co-workers and even our patients. When I am out of the office, I enjoy travelling, spending time with my children, and family. As a dental professional, I truly enjoy my job, especially knowing I am helping our patients achieve the smile they have always wanted.


nicoleNicole- (Orthodontic Assistant) Hi! I'm Nicole and Family Orthodontic Care is a caring, professional and positive environment for not only its staff, but most importantly its patients. We strive to reach each patient's individual needs, and we do nothing less than that. I can speak from both sides, because before working here, I was a patient. I loved coming to visits and the staff knowing me personally -- such as asking questions about school, sports, and family. I later started as the office's sterilization technician, and overtime by working here helped me decide what I would like to study in college. I am currently an orthodontic assistant here at Family Orthodontic Care and a sophomore studying dental hygiene at Three Rivers Community College. In my spare time, I enjoy going to country concerts, teaching dance part-time, and I love spending time with my family. I am excited about expanding my horizons in the dental field and look forward to the rest of my journey through school.


Amy - Image Coming SoonAmy- Photo and bio coming soon.


Mandy - Image Coming SoonMandy- Photo and bio coming soon.


PaisleyPaisley- Introducing the newest member of the team, Paisley the French Bulldog! It is unlikely that you will meet Paisley during your first visit to Family Orthodontic Care unless you ask since she is kept in Dr. Lowney's office where she has her bed and toys. Paisley is a graduate of Quinebaug Kennels Puppy Boot Camp where she spent time in intensive training to be an office dog. She is loving and friendly to everyone she meets and has perfect manners. She is not hypoallergenic so children that are not allergic are always welcome to visit her during their routine visits. Paisley is looking forward to meeting you and your children to give a compassionate face to orthodontic care. She can relate to orthodontic issues since she has an anterior crossbite and lower incisor crowding. Paisley is excited to meet new people and shower them with canine love.



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